{"id":2162,"date":"2022-02-01T15:21:58","date_gmt":"2022-02-01T15:21:58","guid":{"rendered":"https:\/\/myguestrelation.com\/?page_id=2162"},"modified":"2025-08-26T07:59:24","modified_gmt":"2025-08-26T07:59:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/myguestrelation.com\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

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Questions fr\u00e9quentes concernant nos services de gestion locative Airbnb<\/h1>\n

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Le statut Superhost est une distinction de qualit\u00e9 pour les professionnels en gestion locative Airbnb. En France, seulement 10 % des concierges professionnels b\u00e9n\u00e9ficient de ce statut.<\/span> Chaque trimestre<\/span>,<\/span> la plateforme <\/span>Airbnb<\/span> \u00e9value nos performances en fonction des notations laiss\u00e9es par les voyageurs apr\u00e8s leurs s\u00e9jours. Pour b\u00e9n\u00e9ficier de ce statut d\u2019excellence<\/strong>, <\/span>il est n\u00e9cessaire d\u2019<\/span>obtenir une note minimum de 4.8\/5 avec <\/span>un taux<\/span> de r\u00e9ponse de 90 % et un taux d\u2019annulation de moins de 1 %.<\/span> De plus, il faut avoir cumul\u00e9 au minimum 10 s\u00e9jours \u00e0 l\u2019ann\u00e9e<\/span>.<\/span> Ce statut permet de se distinguer positivement sur <\/span>la plateforme<\/span>, <\/span>d\u2019\u00eatre pr\u00e9sent\u00e9 en t\u00eate de liste et par cons\u00e9quent d\u2019obtenir plus de r\u00e9servations<\/strong>.<\/span><\/p>\n

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Les paiements de chaque s\u00e9jour sont envoy\u00e9s directement par la plateforme sur le <\/span>compte bancaire<\/span> de votre choix. Airbnb et Abritel envoient le <\/span>paiement 24h apr\u00e8s le d\u00e9but de la r\u00e9servation<\/b>. Booking <\/span>effectue<\/span> les paiements quatre fois par mois. <\/span>Pour des raisons fiscales, souhaitez-vous que My Guest Relation encaisse les paiements ? Il est possible de mettre en place un compte de gestion d\u00e9di\u00e9, ce service sera factur\u00e9 \u00e0 partir de <\/span>45\u20ac<\/span>\/mois.<\/span><\/p>\n

[\/et_pb_cta][et_pb_cta title=\u00a0\u00bbEst-ce que le m\u00e9nage est inclus dans les 25 % ?\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb button_text_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFeature 01″ _builder_version=\u00a0\u00bb4.27.4″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bbMontserrat||||\u00a0\u00bb header_text_color=\u00a0\u00bb#1f1f1f\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb16″ body_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb18″ button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#6eba01″ button_border_color=\u00a0\u00bb#6eba01″ button_border_radius=\u00a0\u00bb0″ button_letter_spacing=\u00a0\u00bb2″ button_font=\u00a0\u00bbMontserrat|||on|\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|false|false\u00a0\u00bb animation_style=\u00a0\u00bbfold\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb animation_intensity_fold=\u00a0\u00bb15%\u00a0\u00bb button_text_color_hover=\u00a0\u00bb#6eba01″ button_border_color_hover=\u00a0\u00bb#6eba01″ button_border_radius_hover=\u00a0\u00bb0″ button_letter_spacing_hover=\u00a0\u00bb2″ button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#6eba01″ button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_color__hover=\u00a0\u00bb#6eba01″ button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb0″ button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2″ button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Le pack Dolce Vita inclut la gestion des services de m\u00e9nage et de linge. Le prix du m\u00e9nage<\/span> est pay\u00e9 <\/b>en sus par les voyageurs <\/b>\u00e0 chaque s\u00e9jour. Concr\u00e8tement<\/span>,<\/span> ce <\/span>forfait permet <\/span>de r\u00e9mun\u00e9rer nos \u00e9quipes de <\/span>m\u00e9nage<\/span>, de payer les frais de lingerie professionnelle et de financer une partie des produits d\u2019accueil, d\u2019hygi\u00e8ne et d\u2019entretien <\/span>mis \u00e0 la disposition des voyageurs<\/span>.<\/span><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5″ make_equal=\u00a0\u00bbon\u00a0\u00bb module_class=\u00a0\u00bbalign-items-center justify-content-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_margin=\u00a0\u00bb-1px|auto||auto|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5″ _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta title=\u00a0\u00bbLe linge est-il inclus dans les prestations de gestion locative Airbnb ?\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb button_text_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFeature 01″ _builder_version=\u00a0\u00bb4.20.0″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bbMontserrat||||\u00a0\u00bb header_text_color=\u00a0\u00bb#1f1f1f\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb16″ body_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb18″ button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#6eba01″ button_border_color=\u00a0\u00bb#6eba01″ button_border_radius=\u00a0\u00bb0″ button_letter_spacing=\u00a0\u00bb2″ button_font=\u00a0\u00bbMontserrat|||on|\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|false|false\u00a0\u00bb animation_style=\u00a0\u00bbfold\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb animation_intensity_fold=\u00a0\u00bb15%\u00a0\u00bb button_text_color_hover=\u00a0\u00bb#6eba01″ button_border_color_hover=\u00a0\u00bb#6eba01″ button_border_radius_hover=\u00a0\u00bb0″ button_letter_spacing_hover=\u00a0\u00bb2″ button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#6eba01″ button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_color__hover=\u00a0\u00bb#6eba01″ button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb0″ button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2″ button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

My Guest Relation fournit le linge plat et \u00e9ponge pour tous les voyageurs et \u00e0 chaque s\u00e9jour. Le propri\u00e9taire doit fournir les oreillers, les couettes et matelas ainsi que les protections ad\u00e9quates pour chaque couchage.<\/span><\/p>\n

[\/et_pb_cta][et_pb_cta title=\u00a0\u00bbJe dois utiliser ma propri\u00e9t\u00e9 – Comment bloquer temporairement les r\u00e9servations ?\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb button_text_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFeature 01″ _builder_version=\u00a0\u00bb4.20.0″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bbMontserrat||||\u00a0\u00bb header_text_color=\u00a0\u00bb#1f1f1f\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb16″ body_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb18″ button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#6eba01″ button_border_color=\u00a0\u00bb#6eba01″ button_border_radius=\u00a0\u00bb0″ button_letter_spacing=\u00a0\u00bb2″ button_font=\u00a0\u00bbMontserrat|||on|\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|false|false\u00a0\u00bb animation_style=\u00a0\u00bbfold\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb animation_intensity_fold=\u00a0\u00bb15%\u00a0\u00bb button_text_color_hover=\u00a0\u00bb#6eba01″ button_border_color_hover=\u00a0\u00bb#6eba01″ button_border_radius_hover=\u00a0\u00bb0″ button_letter_spacing_hover=\u00a0\u00bb2″ button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#6eba01″ button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_color__hover=\u00a0\u00bb#6eba01″ button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb0″ button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2″ button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Vous pouvez utiliser votre bien \u00e0 tout moment sous r\u00e9serve de disponibilit\u00e9. Nous demandons simplement d\u2019\u00eatre <\/span>averti <\/span>par \u00e9crit au minimum 24h avant les dates souhait\u00e9es pour votre s\u00e9jour. Nous bloquerons alors les dates sur les plateformes afin que celles-ci ne puissent plus \u00eatre r\u00e9serv\u00e9es par des voyageurs.<\/span> Si une r\u00e9servation a \u00e9t\u00e9 effectu\u00e9e avant votre demande, nous ne pouvons pas l\u2019annuler pour votre s\u00e9jour. <\/span><\/p>\n

[\/et_pb_cta][et_pb_cta title=\u00a0\u00bbGestion locative Airbnb : qu\u2019est-ce que la taxe de s\u00e9jour ?\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb button_text_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFeature 01″ _builder_version=\u00a0\u00bb4.20.0″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bbMontserrat||||\u00a0\u00bb header_text_color=\u00a0\u00bb#1f1f1f\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb16″ body_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb18″ button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#6eba01″ button_border_color=\u00a0\u00bb#6eba01″ button_border_radius=\u00a0\u00bb0″ button_letter_spacing=\u00a0\u00bb2″ button_font=\u00a0\u00bbMontserrat|||on|\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb width=\u00a0\u00bb102%\u00a0\u00bb max_width=\u00a0\u00bb104%\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|false|false\u00a0\u00bb animation_style=\u00a0\u00bbfold\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb animation_intensity_fold=\u00a0\u00bb15%\u00a0\u00bb button_text_color_hover=\u00a0\u00bb#6eba01″ button_border_color_hover=\u00a0\u00bb#6eba01″ button_border_radius_hover=\u00a0\u00bb0″ button_letter_spacing_hover=\u00a0\u00bb2″ button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#6eba01″ button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_color__hover=\u00a0\u00bb#6eba01″ button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb0″ button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2″ button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

La taxe de<\/span> s\u00e9jour<\/span> a pour objectif de <\/span>r\u00e9mun\u00e9rer les communes accueillant des touristes pour leurs d\u00e9penses li\u00e9es aux infrastructures routi\u00e8res, eau, \u00e9lectricit\u00e9, etc<\/span>\u2026<\/span> Elle est fix\u00e9e par chaque commune et <\/span>pay\u00e9e par les voyageurs<\/b>. <\/span>La taxe est automatiquement collect\u00e9e<\/span> par les plateformes de location saisonni\u00e8re, certaines communes demandent n\u00e9anmoins de d\u00e9clarer les revenus g\u00e9n\u00e9r\u00e9s afin de contr\u00f4ler que les plateformes s\u2019acquittent correctement du versement <\/span>de la taxe <\/span>de s\u00e9jour. Cette obligation de d\u00e9claration <\/span>est impos\u00e9e<\/span> au propri\u00e9taire qui doit s\u2019en acquitter individuellement.<\/span><\/p>\n

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Lorsque vous confiez votre bien \u00e0 <\/span>My Guest Relation<\/span>, nous prenons le relais sur la s\u00e9lection <\/span>des voyageurs<\/span> s\u00e9journant chez vous. <\/span>Nous souhaitons que les s\u00e9jours se d\u00e9roulent au mieux. Pour une gestion locative Airbnb r\u00e9ussie, la s\u00e9lection rigoureuse des voyageurs<\/strong> est importante afin de pr\u00e9server votre location saisonni\u00e8re et la tranquillit\u00e9 du voisinage. Notre \u00e9quipe s\u00e9lectionne uniquement les voyageurs ayant une carte d\u2019identit\u00e9 valid\u00e9e par la plateforme Airbnb. Nous prenons en compte les commentaires et les notes du profil.<\/span><\/p>\n

<\/span><\/p>\n

\u00c0 savoir<\/b> :<\/span> Airbnb est la seule plateforme de r\u00e9servation qui offre la possibilit\u00e9 de s\u00e9lectionner les voyageurs en fonction de crit\u00e8res pr\u00e9cis.\u00a0<\/span><\/p>\n

[\/et_pb_cta][et_pb_cta title=\u00a0\u00bbCaution Airbnb : quel est le fonctionnement ?\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb button_text_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFeature 01″ _builder_version=\u00a0\u00bb4.20.0″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bbMontserrat||||\u00a0\u00bb header_text_color=\u00a0\u00bb#1f1f1f\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb16″ body_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb18″ button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#6eba01″ button_border_color=\u00a0\u00bb#6eba01″ button_border_radius=\u00a0\u00bb0″ button_letter_spacing=\u00a0\u00bb2″ button_font=\u00a0\u00bbMontserrat|||on|\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|false|false\u00a0\u00bb animation_style=\u00a0\u00bbfold\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb animation_intensity_fold=\u00a0\u00bb15%\u00a0\u00bb button_text_color_hover=\u00a0\u00bb#6eba01″ button_border_color_hover=\u00a0\u00bb#6eba01″ button_border_radius_hover=\u00a0\u00bb0″ button_letter_spacing_hover=\u00a0\u00bb2″ button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#6eba01″ button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_color__hover=\u00a0\u00bb#6eba01″ button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb0″ button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2″ button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Dans le cadre de la gestion locative Airbnb, chaque plateforme g\u00e8re la caution d\u2019une mani\u00e8re diff\u00e9rente. Airbnb g\u00e8re en direct cet aspect, en cas de d\u00e9g\u00e2ts c\u2019est la plateforme qui s\u2019occupe des remboursements. <\/span>Abritel d\u00e9bite un montant sur la carte de cr\u00e9dit du voyageur. Sans contestation, ce montant est restitu\u00e9 7 jours apr\u00e8s son d\u00e9part. Concernant Bookin<\/span>g, un <\/span>montant sera pr\u00e9autoris\u00e9 sur la carte de cr\u00e9dit de chaque voyageur, sans contestation ce montant est restitu\u00e9 7 jours apr\u00e8s son d\u00e9part. Pour les biens <\/span>d\u2019exception<\/span>, nous pouvons, \u00e0 votre demande, mettre en place un syst\u00e8me de caution\/<\/span>pr\u00e9-autorisation<\/span> suppl\u00e9mentaire.<\/span><\/p>\n

[\/et_pb_cta][et_pb_cta title=\u00a0\u00bbEn cas de d\u00e9gradations ou d\u2019un vol, quels sont les recours ?\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb button_text_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFeature 01″ _builder_version=\u00a0\u00bb4.27.4″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bbMontserrat||||\u00a0\u00bb header_text_color=\u00a0\u00bb#1f1f1f\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb16″ body_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb18″ button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#6eba01″ button_border_color=\u00a0\u00bb#6eba01″ button_border_radius=\u00a0\u00bb0″ button_letter_spacing=\u00a0\u00bb2″ button_font=\u00a0\u00bbMontserrat|||on|\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|false|false\u00a0\u00bb animation_style=\u00a0\u00bbfold\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb animation_intensity_fold=\u00a0\u00bb15%\u00a0\u00bb button_text_color_hover=\u00a0\u00bb#6eba01″ button_border_color_hover=\u00a0\u00bb#6eba01″ button_border_radius_hover=\u00a0\u00bb0″ button_letter_spacing_hover=\u00a0\u00bb2″ button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#6eba01″ button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_color__hover=\u00a0\u00bb#6eba01″ button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb0″ button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2″ button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Les prestations de gestion locative Airbnb par My Guest Relation incluent le contr\u00f4le du bien \u00e0 la fin de chaque s\u00e9jour.<\/span> \u00c9<\/span>videmment, nous conseillons aux propri\u00e9taires d\u2019\u00e9viter les objets de valeurs dans le logement. Faire preuve de r\u00e9activit\u00e9 est la premi\u00e8re \u00e9tape pour g\u00e9rer les probl\u00e8mes \u00e9ventuels. Notre processus de s\u00e9lection des voyageurs est \u00e9labor\u00e9 dans le but de limiter au maximum les situations d\u00e9plaisantes. Rassurez-vous, la d\u00e9gradation d\u2019un logement est une situation exceptionnelle. Cependant, anticiper est la meilleure r\u00e9action \u00e0 avoir pour la gestion locative Airbnb. Nos \u00e9quipes sont pr\u00eates, les recours sont possibles aupr\u00e8s des plateformes de r\u00e9servation. <\/span>Si la r\u00e9servation a \u00e9t\u00e9 effectu\u00e9e via Airbnb, vous avez droit \u00e0 une couverture de la garantie d\u2019h\u00f4te d\u2019une valeur de 3 000 000 $. Enfin<\/span>, <\/span>il convient de faire mentionner sur votre assurance habitation l\u2019activit\u00e9 de location saisonni\u00e8re ponctuelle pour \u00eatre totalement couvert en cas de d\u00e9g\u00e2ts.<\/span><\/p>\n

[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5″ make_equal=\u00a0\u00bbon\u00a0\u00bb module_class=\u00a0\u00bbalign-items-center justify-content-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ custom_margin=\u00a0\u00bb-2px|auto||auto|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5″ _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_cta title=\u00a0\u00bbGestion locative Airbnb par My Guest Relation : sommes-nous li\u00e9s par un contrat ?\u00a0\u00bb button_url=\u00a0\u00bb#\u00a0\u00bb button_text_last_edited=\u00a0\u00bboff|desktop\u00a0\u00bb admin_label=\u00a0\u00bbFeature 01″ _builder_version=\u00a0\u00bb4.20.0″ header_level=\u00a0\u00bbh3″ header_font=\u00a0\u00bbMontserrat||||\u00a0\u00bb header_text_color=\u00a0\u00bb#1f1f1f\u00a0\u00bb header_font_size=\u00a0\u00bb22px\u00a0\u00bb header_line_height=\u00a0\u00bb1.4em\u00a0\u00bb body_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb body_font_size=\u00a0\u00bb16″ body_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_color=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb18″ button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_color=\u00a0\u00bb#6eba01″ button_border_color=\u00a0\u00bb#6eba01″ button_border_radius=\u00a0\u00bb0″ button_letter_spacing=\u00a0\u00bb2″ button_font=\u00a0\u00bbMontserrat|||on|\u00a0\u00bb button_use_icon=\u00a0\u00bboff\u00a0\u00bb text_orientation=\u00a0\u00bbleft\u00a0\u00bb background_layout=\u00a0\u00bblight\u00a0\u00bb module_alignment=\u00a0\u00bbleft\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px|false|false\u00a0\u00bb animation_style=\u00a0\u00bbfold\u00a0\u00bb animation_direction=\u00a0\u00bbbottom\u00a0\u00bb animation_intensity_fold=\u00a0\u00bb15%\u00a0\u00bb button_text_color_hover=\u00a0\u00bb#6eba01″ button_border_color_hover=\u00a0\u00bb#6eba01″ button_border_radius_hover=\u00a0\u00bb0″ button_letter_spacing_hover=\u00a0\u00bb2″ button_bg_color_hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb saved_tabs=\u00a0\u00bball\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_text_color__hover=\u00a0\u00bb#6eba01″ button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_color__hover=\u00a0\u00bb#6eba01″ button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_border_radius__hover=\u00a0\u00bb0″ button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb2″ button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bbon\u00a0\u00bb button_bg_color__hover=\u00a0\u00bbrgba(0,0,0,0)\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Un mandat de gestion exclusif <\/span>est<\/span> \u00e9tabli entre <\/span>le propri\u00e9taire et notre conciergerie<\/span> Airbnb. Ce contrat nous permet d\u2019exploiter votre logement tout en fixant les bases de notre collaboration. La dur\u00e9e de ce contrat est d\u2019un an renouvelable par tacite reconduction. <\/span>Dans le cas o\u00f9 vous ne souhaitez plus b\u00e9n\u00e9ficier de nos services, \u00e0 tout moment vous pouvez envoyer une lettre recommand\u00e9e avec accus\u00e9 de r\u00e9ception. Le pr\u00e9avis est d\u2019un mois. <\/span><\/p>\n

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Si vous n\u2019avez pas choisi l\u2019option \u00ab compte de gestion \u00bb lorsque vous <\/span>encaissez<\/span> le paiement de la plateforme, vous recevez l\u2019int\u00e9gralit\u00e9 de ce qui est factur\u00e9 aux voyageurs. Concr\u00e8tement, \u00e0 chaque s\u00e9jour vous <\/span>percevez<\/span> le montant des nuit\u00e9es <\/span>et les frais de m\u00e9nage pay\u00e9s par le voyageur. C\u2019est pour cette raison que vous verrez appara\u00eetre<\/span> sur votre facture <\/span>My Guest Relation,<\/span> une ligne \u00ab commissions sur nuit\u00e9es 25 % \u00bb et une ligne \u00ab prestations <\/span>m\u00e9nage<\/span> apr\u00e8s d\u00e9part voyageurs \u00bb.<\/span><\/p>\n

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Durant le s\u00e9jour des voyageurs, My Guest Relation se d\u00e9place gratuitement en cas d\u2019\u00e9ventuels probl\u00e8mes techniques dans le logement. Cependant, pour tout d\u00e9placement n\u2019\u00e9tant pas li\u00e9 \u00e0 un probl\u00e8me voyageur des frais sont factur\u00e9s \u00e0 partir de 29 \u20ac. Par exemple, nous sommes disponibles pour accueillir un prestataire externe (artisan, plombier etc\u2026) ou pour une livraison qui n\u00e9cessite notre pr\u00e9sence. <\/span><\/p>\n

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D\u00e8s que vous avez sign\u00e9 le mandat de gestion locative Airbnb, nous pouvons commencer une collaboration. <\/span>Pour d\u00e9marrer la commercialisation de votre bien, plusieurs \u00e9tapes pr\u00e9alables <\/span>doivent<\/span> \u00eatre remplies (<\/span>\u00e0 votre charge<\/span>) :<\/span><\/span><\/p>\n

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