Who are we?

My Guest Relation, a luxury concierge service

Created in Nice in 2018, My Guest Relation is the mark of a luxury concierge service of the SARL My Guest Transaction. The company was founded by two experts in 5-star hotelsto offer a high-end, turnkey service.

My Guest Relation brings a particular attention to the satisfaction and the revenue management of its customers, two essential elements since the creation of the concept. Throughout the seasons, our concierge service a managed several hundred rentals and thousands of travellers. We have acquired a solid knowledge of the seasonal rental in the French Riviera area. This experience has allowed us to refine our skills and to know precisely the expectations of travelers and owners.

My Guest Relation was awarded the excellence status Superhostawarded by several platforms. For 12 consecutive quarters now, this status testifies to the daily commitment of our teams. To satisfy our travellers to the full, My Guest Relation maintains a exceptional service quality. The main objective is tooptimize rental income for owners ! We're a luxury concierge service, staffed by professionals specializing in high-end rental accommodation.

Why choose My Guest Relation?

À each season, the offer of seasonal rental increases in quality and quantity. Competition is intensifying, as are travelers' expectations. Availability and service quality is not an option. Travelers want to experience a unique rental experience. Calling on a luxury concierge service is ideal for the rental management of prestigious housing

In order to maintain full control over the quality of our services, all rental accommodation are managed by our in-house teams. Our luxury concierge service specializes in the management of seasonal rentals. We master all aspects ofpassenger experience (tariff management, communication, 5-star housekeeping, linen management, etc.)

My Guest Relation has built up a network of local service providers to offer comprehensive services. We are able to respond to all your needs with great responsiveness: 

  • Professional photographs of homes ;
  • Video presentation of the property;
  • Maintenance of green spaces ; 
  • Pool cleaning and maintenance;
  • Decoration and space planning ;
  • Routine maintenance operations, etc.

"Making your property profitable through short-term rentals can no longer be improvised!"

Certified excellence

by UPLT and SPLM

As a member of the Union des Professionnels de la Location Touristique (UPLT), My Guest Relation is one of the major players in tourist rentals on the Côte d'Azur. As a result, our luxury concierge service is actively committed to respecting and implementing the UPLT's Code of Ethics. good practice charter issued by the association. Our membership of the UPLT, a true emblem of quality, perfectly reflects the high standard of our services. 

We are also affiliated with Syndicat des Professionnels de la Location Meublée (Association of Furnished Rental Professionals) (SPLM), emblematic of our profession. This is our guarantee that our services are always at the cutting edge of trends and regulations in the French vacation rental industry. The SPLM is our guarantee of professionalism and integrity!

Luxury concierge service: a team available 24/7

Leo Mounzer

Associate Director

Romain Maison

Managing Partner